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DLA & PIP Applications

Applying for Disability Living Allowance (DLA) or Personal Independence Payment (PIP) can feel overwhelming, especially with recent changes to how PIP is assessed. As a parent or carer, it’s completely normal to feel anxious about getting it right, particularly when the system doesn’t always seem to recognise the full impact of neurodivergence, mental health needs, or invisible disabilities. DLA is available for children under 16 who need extra support with care or mobility. PIP takes over from age 16 and is based not on a diagnosis, but on how a condition affects everyday life. With the new rules around PIP, many families are finding that things like “informal support” from parents or fluctuating needs aren’t being fully considered. That’s why it’s more important than ever to clearly explain the help your child needs—not just what they can do on their best day, but what daily life really looks like, especially when it’s hard.

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If you’re applying for DLA, focus on showing how much more support your child needs compared to other children their age. Real-life examples speak louder than medical labels—describe what you do to keep them safe, calm, included, and regulated. If you’re applying for PIP, use the activity descriptors as a guide, especially for tasks like managing food, personal care, or social interaction. Keep a diary for a couple of weeks to record patterns and challenges—it can make your claim stronger and help you feel more confident about what to write. Remember, you are not exaggerating by being honest. If something causes distress, takes much longer, or requires step-by-step supervision, that matters.

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Most importantly, you don’t have to do this alone. We’re here to help you understand the criteria, complete the forms, and challenge decisions if needed. Whether you need help wording your answers or knowing your rights, we’ll stand with you. This system can be difficult to navigate, but with the right support, knowledge, and reassurance, you can advocate successfully for what your child is entitled to—and we’re with you every step of the way.

We hope this resource helps you access the support you need and empowers you to advocate for your child’s rights with confidence.

Free support for applying for DLA/PIP

In Solihull, residents can access free PIP support through various avenues. The Solihull Council's Community Advice Hubs offer information, advice, and support, including guidance on PIP claims. Additionally, Citizens Advice Solihull provides free and confidential advice on benefits, including PIP, and can be reached at 0808 2787976. Furthermore, the Solihull and Birmingham Mental Health Trust also offers support for PIP, including information and advice. 

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Detailed Support Options:

  • Solihull Community Advice Hubs:

    These hubs, located in Chelmsley Wood and Solihull town centre, provide a range of services including PIP support. You can contact them by calling 0121 709 7590 or emailing admin@solihullcommunityhub.org.uk.

  • Citizens Advice Solihull:
    This organization offers free and confidential advice on various topics, including PIP. They can be contacted at 0808 2787976. 

  • Birmingham and Solihull Mental Health NHS Foundation Trust:

    This trust provides information and advice on PIP, as well as support for mental health and money issues. 

  • Solihull Council's Financial Inclusion Team:

    The Financial Inclusion Team can be contacted at 0121 704 6202 or via email at financialinclusion@solihull.gov.uk

  • Turn2us:

    This website provides information and support for various benefits, including PIP, and can be a valuable resource for understanding the process. 

  • The Disability Support Project:

    This charity offers help with PIP claims, tribunals, and applications. 

  • GOV.UK:

    The official government website provides information on PIP, including how to claim and contact details for the Disability Service Centre. 

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